The role will be split between our offices in Aboyne and Ballater, generally on a 3/2 split but subject to the requirements of the business/holiday/sickness cover.

Tasks, Duties and Responsibilities

• Ensuring reception and areas accessible to the public are maintained in good order and any issues reported to the Facilities Assistant/Property Manager.
• Greeting clients or walk in enquiries in a professional and friendly manner.
• Maintenance of physical reception diaries and online viewing diaries.
• Answering and forwarding telephone calls or messages to property advisers and solicitors.
• Booking property viewings and carrying out feedback calls, ensuring that the seller is advised thereafter.
• Uploading and making changes to properties on the ASPC and Mackinnons websites.
• Carrying out regular audits of office keys and ensuring any discrepancies are reported in a timely fashion.
• Maintenance of petty cash register, reporting balance monthly to Head Cashier along with production of receipts.
• Maintenance of the internal buyer list.
• Ensuring that all wall mounted advertising is correct and seasonally relevant.
• Obtain client ID and ensure it is issued to the relevant fee earner/adviser and uploaded to legal Client Relationship Management (CRM) system
• Processing and distributing incoming, outgoing and internal mail.
• Scanning documentation to CRM and Fee Earners.
• Obtaining utilities readings and sending on to the Facilities Assistant/Property Manager.
• Monitoring and ordering of cleaning supplies, stationery and other sundry items.
• Ensuring that there are constant stocks of firm marketing material, business cards etc.
• Liaise with office cleaners and window cleaners as required.
• Assist with preparation for firm events, including exhibitions, career fairs and Shire Games.
• General housekeeping.

Requirements

• Good interpersonal communication and professional telephone manner.
• Presentable in your appearance and pleasant in your manner.
• Ability to manage time and prioritise tasks efficiently and effectively.
• Strong IT skills with experience of Microsoft packages.

Qualifications/Experience

• Standard Grade/Nat 5 or equivalent in English is essential for the role.
• Strong IT skills with Microsoft packages.
• Knowledge of legal and property CRM advantageous but not essential as full training will be given.
• Full UK driving licence.

Salary

Salary will be commensurate with qualifications and experience. 

Apply with a CV in confidence to:

Laura Totten, Property Manager

laura@mackinnons.com